The Georgia Mental Health Consumer Network is pleased to provide employers of Certified Peer Specialists and other providers of behavioral health peer support services the opportunity to promote available employment opportunities on this page.

We provide these listings as a service to our Peers, and GMHCN does not endorse any of the listings below. Please contact the employer directly with any questions.

All postings are removed after 90 days. To add or remove a posting, please email info@gmhcn.org.

To view available positions at the Georgia Mental Health Consumer Network, please visit our Employment Opportunities page.

 

external employment

opportunities

Peer Support Program Leader, Community Friendship (Atlanta)

Certified Peer Specialists work from the perspective of their lived experience to help build environments conducive to recovery. They promote hope, personal responsibility, empowerment, education, and self-determination in the communities where they serve. A critical role of the CPS is supporting others in developing their recovery goals, and specific steps to reach those goals.

 

Major Duties and Responsibilities

• Manages the day-to-day operation of the Peer Support Program (Renaissance Place), support services for psychiatrically disabled adults. • Charts weekly case notes (if you have a caseload) reflecting progress toward goals and other significant information. • Assists in hiring process (interview candidates with supervisor and provide feedback. • Meets with new members to review guidelines and to conduct the orientation to the program. • Assists in reviewing and approving progress notes and logs in SEDCARE ensuring documentation is accurate and completed in accordance with timeframes established by CFI and the direct supervisor. • Coordinates scheduling of staff and activities affording some flexibility • Assumes leadership role, acts as team leader, supervising Peer Support Specialist I and Peer Support Specialist II maintaining open lines of communication. • Plans, organizes, and prioritizes time and workload to accomplish tasks and meet deadlines.

 

Knowledge, Skills, and Abilities

• Knowledge of service delivery for adults with psychiatric disability, individual rights and needs, current trends in mental disabilities, and community resources. • Skill in effective interpersonal relationships, dealing with people in a manner which shows sensitivity, tact, and professionalism; communicating information and ideas clearly, concisely and effectively both verbally and written; making sound, independent judgment, and creative problem solving; decision making; and planning and organizing. • The ability to develop trusting, respectful relationships with consumers, their families and their support systems; an understanding of mental illness, recovery, and wellness; the ability to collaborate with others; the ability to meet documentation requirements.

Qualifications

• Must be a Certified Peer Specialist and Certified Psychiatric Rehabilitation Professional (CPRP) or working towards obtaining credentials as a CPRP. • Must have at least two years of experience in a leadership role. • Must have a current Georgia driver’s license and be insurable in the state of Georgia.

Physical Requirements: Must be able to lift 25 – 50lbs, retrieving and placing materials on high shelves and on floor-level shelves; standing, walking; carrying; grasping; hearing; seeing; sitting; kneeling; climbing; balancing; stooping; crouching and reaching.

 

Community Friendship Inc. is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

 

Proof of Employment Eligibility is required for appointment to position. Applicants will be subjected to a Fingerprint Based Background Check of the Georgia and Federal Criminal History Record Databases and the current List of Excluded Individuals and Entities (LEIE) of the Office of Inspector General (OIG).

 

Job Type: Full-time

Pay: $38,000.00 per year

Please email your resume to dclemons@communityfriendship.org

Posted 12/15/20

Certified Peer Specialist, AmericanWork (Augusta and Savannah)


Job Duties:
  *   Provides Peer Support services that include activities that promote socialization, recovery, wellness, self-advocacy, development of natural supports, and maintenance of community living skills.
  *   Provides peer support services and serves as a consumer advocate.
  *   Performs a wide range of tasks to assist consumers in self-directing their own recovery.
  *   Develop IRP in conjunction with each consumer (and family, if possible) that has recovery goals and specific steps to obtain and reach those goals.
  *   Will promote / encourage empowerment, self-sufficiency, self-advocacy, self-help, employment through tools such as strength based skills training, WRAP plans and peer to peer support.
  *   Will abide by all safety rules and regulations of the AmericanWork, Inc., APS, CARF, and DHR, as well as ensure all staff and consumers abide.
  *   Additional duties may be assumed as assigned.

 

Job Qualifications:
  *   Must have certification as a Certified Peer Specialist
  *   Must be able to communicate effectively, both orally and in writing,
  *   Have an understanding of and sensitivity to serving the culturally diverse and special needs population and possess knowledge of the populations served in the services provided.
  *   Must possess a high school diploma and /or GED,
  *   Must possess a valid Georgia Driver’s License;
  *   Must have a clean Motor Vehicle Records (MVR);
  *   Must have a clean Criminal Back Ground Check (no convictions or shown credible evidence of perpetrating abuse, neglect or sexual exploitation – child or adult)
 

Core Competencies Required

 

Demonstrate the ability to serve as advocate for consumers and provides peer support services. Assist / teaches consumers how to advocate for themselves
Provide skills training to consumers served.
Provides resource coordination to meet needs of consumers served
Demonstrate the ability to document progress or lack of progress by way of progress notes and teach staff the same.
Demonstrate knowledge of interacting with other agencies that provide collaborative services. Is sensitive to community issues and concerns regarding MH, SA, and co-occurring disorders.
Demonstrate the ability to communicate effectively both orally and written
Demonstrate a working knowledge of policy and procedures of agency, APS, DHR, CARF, etc…
Demonstrate the ability to communicate and submit information needed as requested in a timely manner.

Apply at: https://americanwork-llc.careerplug.com/account

Posted 12/16/20

Certified Peer Specialist-Youth, DeKalb CSB (Decatur)

JOB SUMMARY:

Community support staff focused on the Emerging Adult and Adolescent populations. As a part of the System of Care grant from DBHDD will provide services that consist of rehabilitative skills building, the development of environmental supports and resources coordination considered essential to assist a person in improving functioning, gaining access to necessary services in creating environments that promote recovery and support the emotional and functional improvement of the individual. The CPS-Y will also participate in the engagement and coordination of care of children, adolescents, and young adults with other systems and internal providers.

 

 

DUTIES AND RESPONSIBILITIES:

Staff will serve as the primary coordinator of behavioral health services and will provide linkage to the community; general entitlements and psychiatric, substance use/abuse, medical services, crisis prevention and interventions services. Staff will have contact with the individuals on his/her caseload weekly. Staff will meet with consumers face to face a minimum of twice a month with at least 50% of contacts being face to face and 80% of contacts outside of the clinic.

 

SKILL, COMPENTENCY AND EDUCATION AND/OR LICENSURE REQUIREMNTS:

Certified Peer Specialist-Youth in Georgia. Must have a current driver’s license.

 

INTER- RELATIONSHIPS:

Able to work closely with other staff within the center, including clinicians, prescribers, and front desk staff, as well as other community providers for client referrals and linkage.

 

 

WORKING CONDITIONS:

“Telehealth work currently available with anticipation of an office/telehealth hybrid in the future”.

Must be able to drive, climb stairs and walk at least 1 block. Services will be provided in home or in the community to include public buildings such as the library and government agencies. Hours of availability can vary based on need of clients to include late evenings and weekends.

 

 

NEEDED ATTRIBUTES:

Must be able to work with diverse populations and culture of people, able to communicate effectively , multi-task, be self-motivated and organized.

 

Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so.

 

For more information visit www.dekcsb.org/careers

DeKalb CSB is an equal opportunity employer regarding disability under VEVRRA and ADA

Posted 3/2/21

Certified Peer Specialist, DeKalb CSB (Decatur)

Certified Peer Specialist- CPS-MH, CPS-AD, CARES

 

SHIFT

Monday - Friday 7:45am -4:30pm

 

OR

 

Tuesday-Saturday 1:45 pm- 10:30 pm

 

JOB SUMMARY:

The Certified Peer Specialist is an integral part of the DeKalb Regional Crisis Center, which provides crisis evaluation, stabilization, and withdrawal management to individuals with mental illness and substance use disorders. Under immediate to general supervision, the Certified Peer Specialist provides peer support services that include serving as a client advocate, skill-building, problem solving, and building self-directed recovery goals.

 

DUTIES AND RESPONSIBILITIES

The Certified Peer Specialist:

A. Provides early engagement, orientation to services, and support to clients;

B. May provide recovery-oriented, psycho-educational groups, under the direction of the Social Services Manager, in the areas of resource utilization, discharge planning, and recovery action planning;

C. Assists in providing consistent care coordination and skills training;

D. Provides WRAP development;

E. Completes Georgia Supportive Housing Surveys;

F. Assists in discharge planning and aftercare follow-up;

G. Educates and advocates with family members and other caregivers to support individuals in their recovery;

H. Is a role model of recovery, flexibility, and professionalism;

I. Documents all contacts and completes progress notes according to agency standards;

J. Works cohesively with co-workers, physicians, nurses, counselors, techs, administrative staff, agency administration, & family members;

K. Possesses basic computer skills & utilize electronic medical records daily;

L. Adheres to the CPS Code of Ethics and the DeKalb CSB Core Ethical Values;

M. Possesses skills to carry out the expectations in the approved DBHDD Job Description as appropriate to the duties of this position.

N. Additional duties may be assigned by the Social Services Manager or the Director, as needed.

 

SKILL, COMPETENCY AND EDUCATION AND/OR LICENSURE REQUIREMENTS

Minimum Qualifications: Georgia certification as a Certified Peer Specialist (CPS) or Certified Addiction Recovery Empowerment Specialist (CARES); 6 months experience working/volunteering in the capacity of CPS/CARES with individuals diagnosed with mental illness and/or substance use

disorders; Competency in teaching basic group skills, understanding how to engage individuals in treatment & development of self-advocacy; Minimum of High School diploma; Proficient computer skills to be able to use electronic medical records; Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community.

Preferred Qualifications: 2 years’ work experience in a similar setting/situation.

 

WORKING CONDITIONS

Works in a crisis setting and may encounter individuals who exhibit unexpected behaviors. Must be able to complete the Crisis Prevention Institute training. Must be able to lift 25 lbs. Position requires considerable walking and standing.

 

INTER-RELATIONSHIPS

Able to communicate effectively and professionally with co-workers, law enforcement, persons served, family members, as well as the general public.

 

NEEDED ATTRIBUTES

Must have transportation to and from work, strong interpersonal skills & be a positive team player, ability to work with individuals from diverse backgrounds, & be a positive role model for persons served.

 

Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify.

For more information visit www.dekcsb.org/careers

DeKalb CSB is an equal opportunity employer regarding disability under VEVRRA and ADA

Posted 3/2/21

Lead Peer Specialist, Gateway CSB (Full Time, Chatham County)

Job Summary: Under general supervision, provides peer support services. May serve as a patient/client/consumer advocate. Provides consumer information and peer support in consumers in emergencies, outpatient or inpatient settings. Performs a wide range of tasks to assist consumers in regaining control over their own recovery processes. Function as a role model of competency in recovery and ongoing coping skills. Supervises Peer Specialists and CPSs within their program.

 

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Provides peer support services to assigned patient/client/consumers.
 Serves as an advocate for consumers within the facility and the community.
 Participates in treatment team activities.
 Leads recovery dialogues/self-help sessions with consumers.
 Participates in monitoring of consumer support services and programs.
 Maintains a working knowledge of current trends and developments in the field by reading books, journals and the like.
 Provide transportation for consumers.
 Demonstrates knowledge of the clinical/service needs of all population(s).
 Demonstrates knowledge of and skill in the provision of age-specific care.

Required Knowledge & Skills:
• Knowledge of working knowledge of the nature of serious mental illness; self-help techniques, provides enhance consumers empowerment skills and successful community living, community resources and information on specific topics, as assigned.
• Knowledge of consumers’ rights; agency and federal policies, procedures and guidelines.
• Knowledge of client record documentation requirements; and implementation of client services plan development.
• Knowledge of crisis intervention protocol.
• Knowledge of peer individual and group therapy techniques
• Observe, record and report on an individual’s functioning;
• Ability to read and understand assessments, evaluations, observation, and use in developing treatment plan.
 Ability to assist consumers cultivate their independence, self-confidence, and self-esteem.
 Ability to empower other individuals with disabilities to explore new options, resources, relationships, feelings, attitudes and rights.
 Ability to effectively interact and communicate with consumers and their families in diverse populations.
 Ability to communicate effectively, verbally and in writing, to maintain confidentiality, and to work independently under general supervision.
 Ability to demonstrate strong interpersonal and “Listening” skills.
 Ability to Establish and prioritize goals and objectives of assigned program.
 Ability to assist consumers with successfully acquiring all income, entitlement benefits and health insurance for which the individual is eligible.
 Ability to facilitate relationships between Gateway, consumer families/legal guardians and various social service community resources, such as housing assistance, healthcare, job training and placement and substance abuse support groups.

Competencies:
Communication
Accountability/Responsibility
Cooperation/Teamwork
Creative Thinking
Customer Service
Dependability
Flexibility
Initiative
Job Knowledge
Judgement
Professionalism
Quality/Quantity of Work
Goal Orientation
Leadership

 

Required Education & Experience: Completion of a high school diploma or equivalent and two (2) years of experience in advocacy or advisory or governance of people who are recipients of treatment (including mental health/substance abuse treatment or diagnosis).

Supervisory Responsibilities:
• Clearly establishes and communicates goals and accountabilities;
• Monitors and evaluates performance;
• Provides effective feedback and coaching;
• Identifies development needs and helps employees address them to achieve optimal performance and gain valuable skills that will translate into strong performance in future roles.
• Develops innovative approaches to address problems and drive continuous improvement in programs and processes;
• Communicates regularly with staff on progress toward defined goals and/or required results, providing specific feedback and initiating corrective action when defined goals and/or required results are not met.
• Confers regularly with staff to review employee relations climate, specific problem areas, and actions necessary for improvement.
• Evaluates employees at scheduled intervals, obtains and considers all relevant information in evaluations, and supports staff by giving praise and constructive criticism.
• Recognizes contributions and celebrates accomplishments.
• Motivates staff to improve quantity and quality of work performed and proves training and development opportunities as appropriate.
Work Environment:
This job operates in a variable business settings with trips into the community. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role provides basic employment support which requires employee to perform in loud/quiet environments, outdoors/indoors, etc. Some medium travel between Gateway sites and in the community is required.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Employee is frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. Employee must frequently lift and/or move up to 15 pounds. Must have the ability to sit for long periods of time at a computer. Employee frequently uses fine hand/eye coordination, hearing and visual acuity. Lighting and temperature are adequate, and there are not hazardous or unpleasant condition caused by noise, dust, etc. Employee must be able to travel between Gateway sites. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Gateway CSB promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

 

Terms & Conditions:
It is expected that the employee will observe policy regarding the following terms and conditions.• Reporting to work when scheduled; begins and ends work as expected.
• Reporting to supervisor upon knowledge of tardiness or absence.
• Observes policies in accordance with lunch breaks.
• Uses work time appropriately.
• Requests and uses leave appropriately.
• Dresses appropriately, according to site dress code.
• Observes health, safety and sanitation policies.
• Performs work according to rules, regulation, policies and guidelines.
• Ensures licensure and certification are current and active without suspension or revocation throughout employment.
• Ensures compliance with required training, including new employee orientation.
• Does not engage in activities other that official business during work hours.
• Does not report to work under the influence of alcohol or drugs.
• Adheres to Gateway’s Standards of Conduct 3.13 and Employee Ethics 3.23.

 

Any employee may be required to stay at or return to work during agency / program incidents and/or emergencies to perform duties specific to this position or perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and / or emergency.
Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply online at https://gatewaybhs.org/employment

 

Posted 3/10/21

Certified Peer Specialist (SST-2), Middle Flint Behavioral Healthcare (Full Time, Cordele)

Description of Duties: Must hold a valid Certified Peer Specialist (CPS) Certification, or obtain CPS certification within 12 months of employment. A CPS is defined as someone with “lived experience” who is able to utilize self-disclosure of his/her recovery as part of the peer support he/she provides. Facilitate and coordinate group skills training to individuals with mental health and/or co-occurring disorders based on their treatment plan. Ensure there is no lapse in authorization of services. Meet established monthly and quarterly productivity standards. Complete all documentation within 24-48 hours from date of service. Monitor clients’ progress and/or lack of progress towards treatment goals. Participates in community outings with clients and staff. Assist with transportation of clients and completion of required paperwork for billing trips. Assist with monitoring clients during day treatment hours. Ensure linkage to all needed/required clinical services as requested by client, doctors, nurses, and stakeholders

 

Minimum Qualifications: Bachelor's degree in a social services related field from an accredited college or university OR High school diploma or GED AND Two years’ experience in a social services related position OR One year at the lower level (SST010) or position equivalent. Must have valid, unrestricted GA Driver’s License. Must be computer literate. Preferred Qualifications: Must hold a valid Certified Peer Specialist Certification recognized by DBHDD of the State of Georgia.

Mail Completed Middle Flint application or resume to: Human Resources Middle Flint Behavioral Healthcare P.O. Box 7977 Warner Robins, GA 31095 or email to jobs@mfbhc.org

 

Middle Flint Behavioral Healthcare services the following 11 counties: Webster, Marion, Sumter, Schley, Taylor, Crisp, Dooly, Macon, Houston, Peach and Crawford. Middle Flint Behavioral Healthcare is a Drug Free Workplace. Current Middle Flint applications should be filled out carefully and completely. Describe background in full and make certain application is signed. Incomplete applications or applications with insufficient information can result in an applicant not being considered for the vacancy. Please KEEP a copy of your application. All applications must be received (not postmarked) by the above specified deadline. Finger- printing and/or Drug Screening may be required, if appointed. Any male applicant between 18 and 26 years of age must present proof of having registered with the Selective Service as required by federal and state law, or of being exempt from such registration.

Posted 3/10/21

Certified Peer Specialist and Alumni Coordinator, Skyland Trail (Full Time, Atlanta)

Scope: To offer peer support to current clients at Skyland Trail and to coordinate Skyland Trail alumni program and activities.  Group leadership with focus on peer support as part of day treatment groups; WRAP, DRA/12 step, peer solution focus, new client orientation.

Duties: 

  • To participate in the milieu (through groups, meetings, outings or individual sessions) serving as a mentor and peer support for clients receiving care.

  • To participate with staff from the clinical team to identify urgent issues and to help improve the services offered to clients.

  •  Meet with clients individually, as referred by PC/appropriate, to offer a safe space to share and discuss any resistance, anxiety, and/or impulse to leave treatment along with insight and skills to assist in their recovery.

  • Work closely with admissions department to contact/connect with potential families requesting to speak with an alumni.

  •  To coordinate and facilitate alumni activities at Skyland Trail and in the community.

  • Offer annual RESPECT Institute Training here at Skyland Trail (facilitated by RESPECT Institute staff) to alumni of Skyland Trail.

  •  To communicate with alumni about upcoming events at Skyland Trail using telephone, email and social media.

  • Develop and maintain an alumni contact database offering data on who participates in program and a list of alumni who have expressed interest in giving back to Skyland Trail through advocacy and sharing their story.

  • To complete all documentation in accordance with guidelines. 

  • To communicate with other clinical staff regarding any client issues that arise during interactions with current clients or alumni.

  • To participate on planning/event committee’s (AITG, Alumni Celebration, Volunteer celebration, etc.) appropriate for alumni participation.

  • To help implement ‘client recovery stories’ as part of other program activities (STEP, Family Orientation, CORE group relevant to specific track, community meeting).

  • To practice ethically and to comply with facility policies and accreditation standards (i.e., Joint Commission, ORS, etc.).

  • Other duties as assigned. 

 

Reports to: Director of Adjunctive Therapies and Family Education

 

Competencies: This position should have sufficient preparedness in the following areas:

  • Strong group leadership through development of quality lesson plans, facilitation techniques, and client engagement.

  • Identify and support client needs and potential concerns/crisis and add additional clinical support, when needed.

  • Oversee client safety and engagement during community outings, activities/lessons, use of equipment and exercise.

  • Support other department and organization needs through collaboration, creation, and follow through.

  • Professional development through participation in Mental Health seminars, weekly clinical supervision, and in-service opportunities.

  • Mentor Adjunctive Therapy interns (and all interns as appropriate) through connection, teachable moments, feedback, and opportunities to learn and grow. 

  • Represent Adjunctive Therapies in clinical treatment meetings through clinical and relevant client observation, insight, and ideas to progress client recovery.

  • Ability to timely and appropriately document client assessment, progress, concerns, and treatment recommendations

  • Knowledge of CPR and First Aid Procedure

  • Good Driving Record

  • Crisis management skills, Knowledge of emergency procedures for fire, disaster and unplanned incidents

  • Familiar with and able to apply Recovery Model to treatment planning

  • Demonstrates urgency, follow through, and ownership of work

  • Employs innovative and flexible strategies/thinking to maximize treatment benefits for clients

  • Practices ethically and professionally

  • Knowledge and ability to enforce HIPAA standards and Skyland Trail Confidentiality Policies

 

Qualifications:       

  • Graduate of Skyland Trail, preferred

  • Certified Peer Specialist (CPS), preferred, or will complete CPS training and certificate within six months of employment

  • Prior experience in peer support role for complex mental illness diagnosis, preferred

  • Knowledge of 12 step program

·

Learn More:

Skyland Trail website: https://www.skylandtrail.org/about/careers/

Apply online: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=64881&clientkey=203DBE1E4B9DE1C9781696CC032407D4

Posted 4/19/21

Certified Peer Specialist, Gateway (Full Time, Savannah)

Certified Peer Specialist / Psychosocial Rehab Specialist

Chatham Co. STRIVE Clinic (LIGHT-ETP) First Episode Psychosis

Full-Time – Hourly – Benefits

$16.00/Hour

 

Job Summary: Certified Peer Specialist is a person who has progressed in their own recovery and promotes self-determination, personal responsibility, empowerment inherent in self-directed recovery, and assists individuals with mental illness in the individual's recovery process.  Provides structured activities within a peer support that promote socialization, recovery, wellness, self-advocacy, wellness, self-advocacy, development of natural supports, and maintenance of community living skills; understanding of what creates recovery and how to build environments conducive to recovery. Participates in regular interdisciplinary staff meetings with the interdisciplinary team to best help consumer, including Behavioral Health Specialists, Staff Psychiatrist, Registered Nurses, quality assurance specialists, paraprofessionals…

 

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Productivity

  • Meet the minimum direct time requirements of individual billed hours/target staff hours 100% per year.

  • Daily attendance must be at least 70% of clinical guidelines per facilitator.

  • Maximum face to face ratio 30 individuals to 1 Certified peer Specialist

 

Documentation and Compliance

  • Records services accurately that relate directly to the treatment outcomes, within approved timeframes. Completes required clinical documentation according to agency standards.

  • Maintain all documentation in accordance with applicable policies, laws and instructions.

  • Ensure that all services provided are within the guidelines and document care in compliance with agency requirements and standards.

  • Ensure that all notes are in Care Logic and signed within 24 hours of service delivery.

  • Maintain a minimum chart audit score of 70% or better for all consumers on case-load.

  • Ensure all weekly reports are addressed and corrected as necessary within timeframe specified by supervisor.

  • Billed Staff Hours in comparison to Target Staff Hours must be at least at 100%.

  • Treatment plans and orders for services must be signed on the same day as admission or change.

  • Services must be authorized prior to the delivery of services, with the exception of the intake appointment which should be authorized within 5 business days of service delivery.

  • Services must be authorized prior to the delivery of services, with the exception of the intake appointment which should be authorized within 5 business days of service delivery.

  • Failed Activities and Failed Claims must be resolved and cleared in less than 10 days.

  • Quality Improvement Internal Audit scores must be at least 90%.

  • At least 85% of your active caseload must receive at least 1 face-to-face service within the quarter.

  • Staff cancellation rates must be less than 5%.

  • Must be in compliance with Human Resources requirements with all trainings (including Relias).

Community Outreach

  • Collaborate with behavioral health providers and the community through regular meetings in order to engage and transition consumers throughout systems of inpatient and or community care.

 

Corporate Responsibilities

  • Treat those we serve, co-workers and supervisors with respect.

  • Provide high quality customer service focused on outcomes of improved health.

  • Carry out job responsibilities in a competent and ethical manner.

  • Utilize our resources effectively, efficiently and without abuse.

  • Contribute to an environment that encourages passion, creativity and team work.

 

Required Knowledge & Skills:

  • Knowledge of working knowledge of the nature of serious mental illness; self-help techniques, provides enhance consumers empowerment skills and successful community living, community resources and information on specific topics, as assigned.

  • Knowledge of consumers’ rights; agency and federal policies, procedures and guidelines.

  • Knowledge of client record documentation requirements; and implementation of client services plan development.

  • Knowledge of crisis intervention protocol.

  • Knowledge of peer individual and group therapy techniques

  • Observe, record and report on an individual’s functioning;

  • Ability to read and understand assessments, evaluations, observation, and use in developing treatment plan.

  • Ability to assist consumers cultivate their independence, self-confidence, and self-esteem.

  • Ability to empower other individuals with disabilities to explore new options, resources, relationships, feelings, attitudes and rights.

  • Ability to effectively interact and communicate with consumers and their families in diverse populations.

  • Ability to communicate effectively, verbally and in writing, to maintain confidentiality, and to work independently under general supervision.

  • Ability to demonstrate strong interpersonal and “Listening” skills.

  • Ability to Establish and prioritize goals and objectives of assigned program.

  • Ability to assist consumers with successfully acquiring all income, entitlement benefits and health insurance for which the individual is eligible.

  • Ability to facilitate relationships between Gateway, consumer families/legal guardians and various social service community resources, such as housing assistance, healthcare, job training and placement and substance abuse support groups.

 

 

Required Education & Experience:

  • High school diploma/equivalent or higher (Bachelor’s preferred)

  • Certification by Georgia Certified Peer Specialist Project

  • Requires a minimum of 40 hours of CPS training

  • Experience in SPMI with person centered – recovery based approaches

  • Advocacy and WRAP plans

  • Knowledge of psychosis and substance abuse / or CARES

 

 Gateway CSB promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

To apply, please visit https://gatewaybhs.org/employment

Posted 4/23/21

Peer Specialist, SRFC Inc. (Atlanta)

Wanted: Peer Specialists that want a competitive salary and great working environment.

Growing peer centered program looking for energetic, empathetic, and compassionate peer support specialists that possess exceptional interpersonal communication skills to provide direct care in our peer center.  In this role, you will be required to conduct regular one-on-one support meetings, develop recovery strategies, coordinate client schedules and logistics.

The ideal candidate for this position will be flexible in the way that they think and work, be proficient in multi-tasking, and be able to easily adapt to changing circumstances.

Peer Support Specialist Responsibilities:

  • Provide individualized or group guidance, coaching and support.

  • To provide training in the use of personal and community resources.

  • Assist in developing formal and informal community supports.

  • Assist the person served in increasing social support networks of relatives, friends and/or significant others.

  • To offer encouragement in times of crisis.

  • To advocate on behalf of persons with behavioral health problems to protect the client’s rights and to assist in reducing associated stigma.

  • To work in cooperation with other providers, family members or significant others involved in the client’s recovery plan.

  • To attend Agency staff meetings, Case Conferences and Individual and Group Supervision.

  • To attain established standards of productivity.

  • To observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals.

  • To be responsible for understanding client’s rights policy and procedures.

  • To participate in staff training and development.

  • To maintain professional standards at all times. To observe the guidelines established within the Code of Ethics and Conduct.

 

Peer Support Specialist Requirements:

  • High school diploma or GED required

  • Bachelors and Masters level staff encouraged to apply.

  • WHAM certification is a plus.

  • Lived experience with mental health conditions, substance abuse, or trauma.

  • Excellent verbal and written communication skills.

  • Highly compassionate and attentive to detail.

  • Good knowledge of recovery resources such as the 12 step program and community support groups.

 

FULL TIME BENEFITS INCLUDE:

  • Life Insurance

  • Company Holidays

  • Paid Personal Time Off

  • 401k Plan

 

COMPENSATION RANGE: $15.00 - $20.00

2001 MLK Jr. Blvd. Ste. 303

Atlanta, GA 30310

 

Interested applicants may apply by submitting their resume and cover letter to: helen.emanuel@srfcinc.com or fax application to (919)405-2740

Posted 5/25/21

Certified Peer Specialist-Addictive Disease, Middle Flint Behavioral Health (Americus)

Description of Duties: A peer recovery coach is someone personally in long term recovery from substance use disorder. They offer non-clinical recovery support services to people in or seeking recovery through a combination of the use of their lived experience, role-modeling and ongoing training/supervision. They utilize a person-centered approach to support peers in initiating and maintaining recovery and increasing their recovery capital (employment, education, support groups, housing. etc.). Peer recovery support services can work in conjunction with traditional clinical treatment or be an alternative to clinical treatment. Peer recovery coaches walk side by side with individuals at every stage of recovery and assist/support them in creating their own recovery plan and developing their own recovery pathway/s. Peer recovery coaches support all individual’s pathway choices. Addiction Recovery Support Center’s offer a safe environment that allows individuals served to freely explore different pathways to recovery and offers a variety of social supports both traditional and non-traditional in nature.

Minimum Qualifications:  Certified Addiction Recovery Empowerment Specialist (CARES) certification, passing grade on CARES exam CPS-AD and maintenance of CEU requirements or ability to obtain certification within one year of hire date. High school diploma or GED. Valid, unrestricted Georgia Driver’s License.  Must be computer literate (Microsoft Office).

Preferred Qualifications:  Bachelor’s Degree in human service, public health or behavior health sciences field. Certified Peer Professional Certification and Certified Peer Rehabilitation Professional - Eligible. WHAM Certified.

 

Agency is an eligible work site for the Public Service Loan Forgiveness Program.

Mail Completed Middle Flint Application or Resume to:

 

Human Resources

Middle Flint Behavioral Healthcare

P.O. Box 7977

Warner Robins, GA 31095

jobs@mfbhc.org

 

 

Middle Flint Behavioral Healthcare services the following 11 counties: Webster, Marion, Sumter, Schley, Taylor, Crisp, Dooly, Macon, Houston, Peach and Crawford.

Middle Flint Behavioral Healthcare is a Drug Free Workplace. Current Middle Flint applications should be filled out carefully and completely.  Describe background in full and make certain application is signed.  Incomplete applications or applications with insufficient information can result in an applicant not being considered for the vacancy.  Please KEEP a copy of your application.  All applications must be received (not postmarked) by the above specified deadline.  Finger- printing and/or Drug Screening may be required, if appointed.  Any male applicant between 18 and 26 years of age must present proof of having registered with the Selective Service as required by federal and state law, or of being exempt from such registration.

Position open to:

 

[ X]     All qualified applicants

[ X]     Employees of Middle Flint Behavioral Healthcare

 

An Equal Opportunity Employer

Middle Flint Behavioral Healthcare does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs and activities.  An applicant who has a disability which requires special accommodations should contact this office.

Posted 5/27/21

Care Coordinator - Certified Peer Specialist, View Point Health (Gwinnett, Rockdale)

Program:  Project LIGHT Teams ~ First Episode Psychosis Programs

 

Agency Description:

Our Agency ~ View Point Health

Do you want to make a difference in helping someone with their recovery journey?  If you want a rewarding career, View Point Health is the place for you! We make a difference in the lives of the individuals that we serve.  We are one of 23 agencies created by the state of Georgia to provide a safety net of care for behavioral health and intellectual/developmental disabilities (IDD). 

 

We are looking for passionate, skilled, and dedicated staff to become part of our diverse team and provide day-to-day opportunities which support and guide individuals in achieving personal goals for maximum living.

 

Job Title:  Care Coordinator - Certified Peer Specialist 

Shift:  Full time ~ hours are based on client needs and may include nights and / or weekends

Job Hours:  40 hours weekly 

Job Location: Gwinnett County  

The base location for this position is:  Gwinnett County, Georgia

Project LIGHT is an early support model, providing care for youth and young adults between 16 to 30 years of age who are experiencing signs of significant mental health challenges. Project LIGHT partners with youth, young adults and their families to help individuals experiencing significant mental health challenges thrive in their community.

 

Job Description:

 

A Certified Peer Specialist will work as an integral part of our teams.  They will be working with two teams, under supervision, to

provide support to peers from the lived experience perspective.  These supports may include:

  1. Share basic health information which is pertinent to the individual’s personal health;

  2. Promote awareness regarding health indicators;

  3. Assist the individual in understanding the idea of whole health and the role of health screening;

  4. Support behavior changes for health improvement;

  5. Make available wellness tools (e.g. relaxation response, positive imaging, education, wellness toolboxes, daily action plans, stress management, etc.) to support the individual’s identified health goals;

  6. Provide concrete examples of basic health changes and work with the individual in his/her selection of incremental health goals;

  7. Teach/model/demonstrate skills such as nutrition, physical fitness, healthy lifestyle choices;

  8. Promote and offer healthy environments and skills-development to assist the individual in modifying his/her own living environments for wellness;

  9. Support the individual as they practice creating healthy habits, personal self-care, self-advocacy and health communication

(including but not limited to disclosing history, discussing prescribed medications, asking questions in health settings, etc.);

  1. Support the individual to identify and understand how his/her family history, genetics, etc. contribute to their overall health picture;

  2. Support the individual in understanding medication and related health concerns; and

  3. Promote health skills, considering fitness, healthy choices, nutrition, healthy meal preparation, teaching early warning signs/symptoms which indicate need for health intervention, etc.

 

Program Specific Duties:

  1. Travel is required in Gwinnett, Rockdale, Newton, Fulton and DeKalb Counties in your own vehicle to meet with clients at home, school and community locations 

  2. Work hours may vary depending on client schedules and needs

  3. Documentation of all services provided within required time frame

  4. Attend two team meetings weekly to identify and address additional client needs

  5. Other duties may be assigned

 

Job Requirements/Competencies:

1. Must be credentialed as a Certified Peer Specialist or eligible for Certified Peer Specialist certification  2. Must have reliable transportation

3. Must have valid Georgia driver’s license and clean Motor Vehicle Record in accordance with company policy 4. Self-motivated

  1. Willing to work flexible hours

  2. Candidates for selection must pass a criminal background check (including fingerprinting)

  3. Must pass a pre-employment drug screen and are subject to random drug screens throughout employment

  4. Must maintain Certified Peer Specialist credential through ongoing state sponsored professional development activities and trainings  

 

Qualifications:

  1. High School Diploma

  2. Willingness to share personal lived experience as a person in recovery 

  3. Must be credentialed as a Certified Peer Specialist or be eligible for Certified Peer Specialist certification 

Preferred Qualifications:  

1. Experience with individuals who have experienced symptoms of psychosis

 

NOTE:

Applicants must provide official transcripts for undergraduate and graduate degrees, copy of diploma for High School/GED, and official copy of professional license / credential (if applicable) to be considered for an interview.

 

Benefits (for qualified employees):

  • State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)

  • Paid New Hire Training

  • Company contributes additional 7.5% of salary to 401(a) Retirement Plan 

  • No employee deduction for Social Security

  • Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology and travel

  • Supervision, training, and continuing education opportunities available

Learn more and apply:https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=8000&clientkey=5834D354DAE67C3541E1DCC20A6371D0

Posted 6/23/21

 

Certified Peer Specialist, Middle Flint Behavioral Healthcare (Warner Robins)

Program:  Transformations

Description of Duties: Under general to limited supervision, assist with serving individuals with behavioral health issues (including those with a co-occurring substance abuse disorder or IID/IDD). May assist with coordination of the services and activities of additional support programs and community integration activities as well as treatment programs. Work with additional staff and consumers in creating a Wellness Recovery Action Plan (WRAP). Collect data for purpose of documenting progress according to the Individualized Recovery Plan. Assist with transporting individuals to and from day program facility. Support consumers in articulating personal goals for recovery and wellness. Support non-consumer staff in identifying program environments that are conducive to recovery; lend their unique insight into what makes recovery possible for individuals with mental illnesses and addictive diseases.  Support consumers in developing empowerment skill through self-advocacy and the use of coping techniques and self-help strategies. Performs related duties as assigned.

Minimum Qualifications:  High School Diploma or GED AND Must be eligible for Certified Peer Specialist certification. Valid, unrestricted Georgia Driver’s License. Must be computer literate.

 

Preferred Qualifications:  Bachelor’s Degree in human service, public health or behavior health sciences field. Certified Peer Professional Certification and Certified Peer Rehabilitation Professional - Eligible. WHAM Certified.

 

 Agency is an eligible work site for the Public Service Loan Forgiveness Program.

Mail Completed Middle Flint application or resume to:

 

Human Resources

Middle Flint Behavioral Healthcare

P.O. Box 7977

Warner Robins, GA 31095

jobs@mfbhc.org

 

 

Middle Flint Behavioral Healthcare services the following 11 counties: Webster, Marion, Sumter, Schley, Taylor, Crisp, Dooly, Macon, Houston, Peach and Crawford.

Middle Flint Behavioral Healthcare is a Drug Free Workplace. Current Middle Flint applications should be filled out carefully and completely.  Describe background in full and make certain application is signed.  Incomplete applications or applications with insufficient information can result in an applicant not being considered for the vacancy.  Please KEEP a copy of your application.  All applications must be received (not postmarked) by the above specified deadline.  Finger- printing and/or Drug Screening may be required, if appointed.  Any male applicant between 18 and 26 years of age must present proof of having registered with the Selective Service as required by federal and state law, or of being exempt from such registration.

 

Position open to:

 

[ X]     All qualified applicants

[ X]     Employees of Middle Flint Behavioral Healthcare

[  ]     This position is classified, and will remain classified only if filled by a current classified employee.

 

An Equal Opportunity Employer: Middle Flint Behavioral Healthcare does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs and activities.  An applicant who has a disability which requires special accommodations should contact this office.

Posted 7/5/2021

Care Coordinator - Certified Peer Specialist – ACT (Gwinnett/Rockdale/Newton) View Point 

Click to learn more

Care Coordinator - CPS – ACT (Dekalb/Fulton) View Point

Click to learn more

Certified Peer Specialist - Parent (CPS-P) (C&A CSU) View Point 

Click to learn more

Certified Peer Specialist - Youth (CPS-Y) (C&A CSU) View Point 

Click to learn more

Certified Peer Specialist - Youth (CPS-Y) – APEX View Point 

Click to learn more

Peer Recovery Coach - GRAN-SA Certified Peer Specialist - Addictive Disease (CPS-AD) – View Point 

Click to learn more

Posted 7/11/21

Certified Peer Specialist, PATH Program, Community Advanced Practice Nurses (Atlanta)

Status: Part Time
Salary: $18.00/HR
Reports to: Program Director – PATH Program Location: Atlanta, GA

MISSION: The mission of Community Advanced Practice Nurses (CAPN) is to strengthen the lives of persons who are medically underserved. Healthy independence is promoted through health care delivered with acceptance, compassion, and sensitivity to an individual's life circumstances. JOB

 

RESPONSIBILITIES: The Certified Peer Specialist (CPS) is responsible for assisting in the provision of case management services to clients enrolled in the Projects for Assistance in Transition from Homelessness (PATH) Program. This includes tasks such as conducting housing assessments and assisting with housing placement, assisting clients with applying for benefits, and providing clients with referrals for mainstream mental health and substance abuse treatment services. The CPS serves as a peer mentor and empowers and supports clients in having hope for participating in their own wellness and recovery.

 

To qualify for this position, a candidate must be certified as a Peer Specialist. Responsibilities: • Assist in conducting outreach activities, including direct street outreach with literally homeless individuals with mental illness or co-occurring mental illness and substance use disorders. • Assist with screening, eligibility, and enrollment of individuals into programming. • Assist with conducting needs assessments with clients and developing individual service plans. • Serve as an advocate for clients and assist clients with problem solving. • Responsible for gathering and reviewing supporting documentation from clients such as ID/birth certificate, social security cards, proof of income, and disability forms. • Assist with housing placement assistance including housing program referral, assisting clients with filling out and submitting application materials, and housing search assistance. • Assist with mental health, substance use, and physical health care linkage for clients. • Assist clients in applying for eligible benefits. • Maintain program data and utilization of the ClientTrack Homeless Management Information System (HMIS). • Ensure maintenance of complete and current client records. • Other duties as assigned.

 

REQUIRED SKILLS/EXPERIENCE: • Certification as a Certified Peer Specialist. • High School diploma/GED or higher. • Minimum of one year of experience working, volunteering, or training related to serving mentally ill, homeless, and medically indigent population of focus. • Must possess a valid Georgia driver’s license. • Basic computer skills and competency in written and verbal communication. • Ability to communicate effectively with diverse individuals and groups. • Ability to maintain confidentiality and use appropriate discretion. • Ability to follow directions, handle multiple tasks simultaneously, and manage stressful situations effectively. • Must be able to pass a criminal background check (including fingerprinting).

To apply, email resume and cover letter to alison.morgan@capn.org

*No phone calls, please

 

Posted 7/16/2021

Crisis Line Care Consultant Specialist, BHL (Atlanta)

*Full Time Opportunities*Full Benefits*

Mission/Role: Conduct telephonic interviews to gather appropriate data, primarily demographic, necessary to link individuals to the appropriate service using established protocols. Working in tandem with Clinicians, assist with the screening process to support Clinicians and individuals served in the triage and referral process.   

Responsibilities

  • Answer all calls within response guidelines and using the Contact Center policies, procedures, and scripts necessary for screening of service requests.  

  • Serve as the first and primary responder for calls coming into the Contact Center from unknown callers; manage information only calls and other routine access calls not requiring clinical triage.  

  • Screen callers for immediate needs and provide warm support in the event all Clinicians are unavailable.  

  • Assist in monitoring and facilitating caller access to Clinicians when individuals have urgent or emergent behavioral health or developmental disability needs as quickly as possible using established procedures.  

  • Once service needs are determined, refer individuals to the appropriate service using established protocols and maintain contact until the individual is linked to the appropriate service or information.  

  • Advocate, when needed, for individual and/or families to facilitate linkage.  

  • Provide linkage follow-up as directed to assure individual accessed services.  

  • Maintain complete and accurate documentation following established policies and procedures.  

  • Adhere to established standards/guidelines for efficiency and productivity.  

  • Actively facilitate placement from initial contact until final disposition or until successfully and appropriately delegated to another staff member.  

  • Recognize potential problems with referral and/or informational sources and respond with appropriate action.  

  • Train, coach, and develop new hires as assigned.  

  • Participate as a team player and encourage a positive work environment.

 

Requirements

 

Education:  Master’s Degree in a behavioral health related discipline or state of Georgia Certified Peer Specialist (CPS, CPS-Y or CPS-P) with a minimum 3 years’ post recovery  

Experience:  Minimum 1 year of direct behavioral health experience working with consumers with IDD, mental health, and/or substance abuse disorders.  

General Work Competencies: 

  • Communication 

  • Quality of Work  

  • Productivity 

  • Teamwork  

 

Position Specific Competencies: 

  • Adaptability 

  • Autonomy/Self Confidence 

  • Attention to Detail 

  • Conflict Management 

  • Flexibility 

  • Non-judgmental 

  • Prioritization/Time Management  

 

Working Conditions: 

  • Normal office environment where there are no discomforts due to temperature, smoke, noise, dust and/or the like.

  • Occasionally requires working beyond normal duty hours

Link to apply: https://recruiting.paylocity.com/recruiting/jobs/Details/612025/Integrated-Health-Resources-LLC/Crisis-Line-Care-Consultant-Specialist-Behavioral-Health

 

Posted 8/3/21

Live-In House Monitor/Cook, The Benjamin Group (Full-Time, Atlanta)

*Full Time Opportunities*Full Benefits*

The Benjamin Group, Peer to Peer Housing consultants Inc.

This Non-Profit  recovery housing organization is seeking to hire persons for live in positions

 

Qualifications for this position are as follows:

 

  • Must pass standard back ground check and drug screening and have an active CPS certification.

  • Candidate must have excellent cooking skills and positive attitude with previous cooking experience preferred and able to plan meals for the week accordingly.

  • Must keep inventory on food and beverage items in writing. 

  • Awaken residents on weekdays to get on their transportation to their various centers which includes calling various transportation companies when/if issues arise.

  • Monitor home ensuring residents are in at night and not breaking curfew knowing where residents are at all times.

  • Ensure residents are maintaining proper hygiene and washing their clothing on weekends at their designated times and changing their bedding accordingly.

  • Competent in organizational and time management skills, demonstrating good judgement, problem solving and decision making skills.

  • Must bring a calming effect to the home, promoting peace and harmony.

  • Be firm, fair, and consistent and understand as well as embrace the concepts of recovery relative to behavioral health and substance abuse. All residents are dual diagnosed, candidates must be willing to go above and beyond when needed and understand de-escalation and multi-disciplinary concepts and have a gentle approach at all times.

Please submit all correspondence to:

Angelo Benjamin

Call or text to: 202-787-0136

Or Send Resume to abenjamin4950@gmail.com

Posted 8/16/21

Crisis Line Clinician (LPC, LCSW, LMFT, LAPC, LMSW), Behavioral Health Link (Full-Time, Atlanta)

Description

Mission/Role: Our special team of crisis clinicians provides clinical support to our clients 24 hours a day, 365 days of the year. The crisis team will screen, access, triage and provide telephonic crisis intervention/de-escalation to assist in identyifying concerns with mental  developmental disabilities as well as substance abuse and will collaboratively determine an immediate course of action.    Responsibilities:   

  • Factoring in the caller’s circumstances, history, support, internal and external resources and clinical presentation, clinicians make referrals and or link the caller to the appropriate service or information.  

  • Depending on the acuity of the situation, linkage and referral can range from information only to active rescue and dispatch of EMS and law enforcement.  

  • Complete appropriate documentation, timely and accurately, in accordance with established criteria.    

  • Follow each call through to completion unless otherwise directed or call is delegated to another employee at end of the shift.

  • The Contact Center Clinician evaluates and stabilizes the crisis and makes the referrals to the most appropriate level of care by utilizing assessment information and community resources within the state of Georgia and in accordance with established policies and procedures.

 

*Full Time Opportunities* Medical, Dental, Vision Benefits*

*Must have a Georgia Licensure*

Requirements

Education: Master’s degree in a behavioral health discipline with a valid license to practice in the state of Georgia as a LAPC, LPC, LMSW, LCSW, LMFT.       

Experience:  

  • Direct crisis intervention experience preferred, while having broad knowledge and determination to serve various populations in a fast paced environment.   

  • Board licensure required.    

  • If associate licensed, affidavit for supervision may be required   

  • Minimum of three (3) years direct behavioral health experience    

  • Knowledge of DSM V diagnosis, inpatient psychiatric treatment protocols, brief therapy and chemical intervention protocols and skills, medical models, and psychotropic medications.    

  • Familiarity with full range of treatment options and mental health service delivery systems.    

  • Telephone triage experience preferred, text and chat experience a plus    

  • Strong customer service skills, passion and willingness to learn to serve people in crisis    

  • Computer and typing proficiency (min 40 wpm with 80% accuracy)

Click here to apply

 

Posted 8/18/21

Behavioral Health Clinical Supervisor, Behavioral Health Link (Full-Time, Atlanta)

Description

Mission/Role: Responsible for the successful operation of the call center on assigned shift including attainment of key performance indicators (i.e. average speed of answer, abandonment rate), providing on-the-job training for staff, actively managing staff productivity, and continuous monitoring of staff performance for quality assurance. Collaboratively work with GCAL supervisory and leadership teams to ensure consistent execution/implementation of applicable policies, procedures, and protocols.   

Responsibilities: 

  • Manage a primary team of clinicians as assigned and a combined team of clinicians and paraprofessionals on shift around three domains:  

  • Work quality and effectiveness encompassing accurate decision making, knowledge of and compliance with workflows, policies, decision trees, etc.  

  • Work efficiency and productivity including behaviors such as schedule adherence, available log in time, talk time, concise and accurate documentation, mastering basic position requirements, etc.  

  • Professional behaviors such as stress tolerance, ability to work within a team, resolving conflicts appropriately, demonstrating respect to persons served and peers, etc. Invest 60-70% of time each month on staff development and training activities such as:  

  • Providing consultation and support for urgent and emergent cases including active rescues and mobile dispatches. 

  • Conducting quality reviews of calls and documentation  

  • Monitoring and adjusting phone queues in real time  

  • Assuring staff follow established protocols and workflows  

  • Overseeing electronic referrals process, insuring barriers are communicated to the appropriate Regional or DBHDD resources, and guidelines and protocols are being followed  

  • Providing support and troubleshooting basic technical issues preventing front line staff from conducting their duties •Making staff assignments for various boards and assure follow-up as necessary  

  • Providing individual monthly supervision around a balanced performance scorecard addressing the three domains listed above 

  • Spend approximately 20-30% of time each month backing up staff by taking calls during peak periods or when staff are on leave and backing up peer Clinical/Care Consultant Supervisors (potentially on different shifts), and Directors, as necessary. 

  • Devote 10% of time each month to organizational initiatives as assigned.  

  • Provide supervision toward licensure for associate licensed staff toward attainment of full licensure as requested.

 

Requirements

Education: Master’s degree from an accredited school with a valid, unrestricted, license in the state of Georgia as a LPC, LCSW, or LMFT.  

Experience: Minimum three (3) years’ experience in a behavioral health setting. Minimum one (1) year supervisory, managerial, or team lead experience. Prior supervisory experience in a behavioral health setting a plus. Telephone triage experience preferred. Knowledge of DSM V diagnosis, experience with assessment of individuals to determine needs and level of care, Familiarity with the process for voluntary and involuntary inpatient psychiatric hospitalization, knowledge of brief therapeutic interventions and psychotropic medications. Familiarity with full range of treatment options and mental health service delivery systems.   

General Work Competencies:  

  • Communication 

  • Managing Others 

  • Productivity 

  • Quality of Work 

  • Teamwork  

 

Position Specific Competencies:  

  • Accountability 

  • Adaptability 

  • Analytical Skills 

  • Directiveness & Assertiveness 

  • Interpersonal Savvy 

  • Prioritization/Time Management 

  • Result Orientation  

 

Working Conditions:  

  • Normal office environment where there are no discomforts due to temperature, smoke, noise, dust and/or the like.  

  • Requires flexible working hours based on business needs.  

Click to apply

Posted 8/18/21

Crisis Line Clinical Manager, Behavioral Health Link (Full-Time, Atlanta)

Description

Mission/Role: Provides direction and supervision for GCAL Supervisors, is responsible for insuring all clinical and referral processes within GCAL are functioning as intended. Works with direct reports and leadership to insure GCAL staff are performing according to policy and company protocols.   

Responsibilities:  

  • Meets regularly with direct reports to ensure adherence to policy and procedure, as well as a renewed focus on meeting key performance indicators.

  • Closely monitors, tracks, and trends key performance indicators and identifies areas of improvement as well as solutions.

  • Works closely with GCAL leadership to implement solutions. 

  • Works closely with GCAL Leadership and the Training and Quality teams to identify trends in gaps in knowledge and skills among staff, and to help create and implement staff development opportunities and training to address those needs.  

  • Works with Training Manager and Supervisory team to insure a smooth and information rich transition for trainees moving to “the floor.”  

  • Identifies effective means of communicating essential and timely information to GCAL staff, and a manner or mechanism that allows for give and take of opinions, perspectives, and ideas.  

  • Participate in standing meetings and work groups as needed to provide input and direction on GCAL processes and procedures. 

  • Monitors 1:1 supervision sessions to ensure supervisory staff are providing appropriate and consistent direction, support, and coaching for the staff reporting to them. 

  • Maintains and promotes a positive, thoughtful, solution, and service-focused working atmosphere for the Supervisory team and GCAL staff that encourages mutual support, respect, and appreciation. 

  • Works various hours as dictated by business needs.

 

Requirements

Education: Master’s degree in the behavioral health field with an unrestricted license to practice in the state of Georgia as an LPC, LCSW, or LMFT.   

Experience: Minimum of five years in a behavioral healthcare setting, and minimum of two years’ experience in a leadership role, preferably with the responsibility of managing a team of professionals providing direct care.   Experience with assessing individuals to determine most appropriate next steps in terms of level of care and/or service linkage. Experience with developing and maintaining positive and mutually respectful working relationships with individuals inside and outside of the agency of employment   

 

General Work Competencies:  

  • Communication

  • Quality of Work 

  • Productivity

  • Teamwork

  • Managing Others  

 

Position Specific Competencies:  

  • Analytical skills 

  • Technical expertise

  • Communication

  • Customer Focus

  • Prioritization and Time Management 

  • Interpersonal Savvy  

 

Working Conditions:   

1. Normal office environment where there are no discomforts due to temperature, smoke, noise, dust and/or the like.   

2. Requires flexibility and occasionally working beyond normal duty hours.

Click to apply

Posted 8/18/21

Certified Peer Specialist, Cobb CSB (Full-Time, Cobb County)

Mission/Role: Provides direction and supervision for GCA

Cobb Community Services Board

Certified Peer Specialist Job Description

Behavioral Health Crisis Center (BHCC)

 

 

JOB TITLE: Certified Peer Specialist (CPS)

 

FLSA STATUS: Non- Exempt

 

REPORTS TO: Behavioral Health Crisis Center’s Clinical Program Manager

 

JOB SUMMARY:

The Certified Peer Specialist assigned to the Behavioral Health Crisis Center is a vital part of the team.

The position involves engaging individuals, providing linkage to community resources, assisting with

discharge planning and providing direct services and may include sharing one’s own personal journey to

encourage and inspire others as they continue on their own recovery journey.  

 

DUTIES AND RESPONSIBILITIES:

  • 35% - Facilitate groups and structured activities focusing on self-advocacy, wellness, problem solving, identification and use of community resources, etc.

  • 10% - Engage and assist individuals in identifying strengths which aid and barriers that impede the recovery process.

  • 5% - Provide follow up phone contact with individuals re: post discharge referrals for ongoing services.

  • 10% - Assist individuals with discharge planning to ensure continuity of care upon return to the community.

  • 10% - Act as a navigator to orient individuals to the Behavioral Health Crisis Center upon entry into services.

  • 10% - Link individuals to programs within the Agency and the large community, providing warn transfers where possible.

  • 5% Maintain an updated resource listing for community partners and agencies to share with individuals.

  • 10% - Maintain clinical records in accordance with agency policies including timely completion of documentation and agency required trainings/workshops.

  • 5% Other responsibilities and tasks as may be assigned.

 

KNOWLEDGE:

  • Possess an understanding of recovery and psychosocial rehabilitation principles as defined by the Georgia Consumer Council and psychosocial rehabilitation principles published by USPRA and must possess the skills and ability to assist other individuals in their own recovery processes.

  • Awareness of resources and programs within the agency and community to link individuals to said resources.

  • Knowledge of HIPPA and how to maintain confidentiality for all indirect/direct service in accordance with agency policies.

 

SKILLS:

  • Professionalism, courtesy, telephone etiquette, reporting to work as scheduled

  • Use of typical office equipment (i.e. copier, fax machine, etc.)

  • Basic computer skills

 

ABILITIES:

  • Ability to assist other individuals in their own recovery processes.

  • Ability to engage with others, identify needs and problem solve to a successful conclusion.

  • Ability to use CPS training to share one’s story as a means to provide hope and encouragement to individuals seeking services while in various stages of recovery.

  • Ability to maintain licensure/credentials by completing all recommended continuing education requirements.

  • Ability to conduct all professional activity in an ethical manner and represent the agency while interacting with community partners.

  • Ability to utilize literature, workshops, and other training aids to continually improve clinical and administrative skills.

  • Ability to conform to all applicable Agency policies and procedures.

 

KEY PERFORMANCE INDICATORS (KPIs):

  • Maintain Agency performance expectations 100% of the time.

  • Provide and document a minimum of 4 out of clinic outings per month 100% of the time.

  • Plan, organize, and maintain schedules that promote client choice in treatment services 100% of the time

  • Complete and provide quality, collaborative service documentation 100% of the time.

  • 99% accurate on entering information in EMR.

  • 100% of require trainings will be completed within specified time frames.

  • 100% of supervisees have met their KPIs

  • All new hires will be trained and competency expectations will be met within first 30 days and ongoing.

  • 100% of all new hires will receive bi-weekly supervision for the first 90 days.

  • 100% of Pas will be completed on time

  • Programs will maintain expected census 95% of the time

  • All clients maintain authorization for services 100% of the time

  • Clients are arriving and leaving groups on time 95% of the time  

 

 

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

  • Working in a climate controlled environment

  • Dealing with interruptions and changes in work priorities

  • Sitting for extended periods of time.

  • Occasional lifting up to 15 lbs.

 

MINIMUM QUALIFICATIONS:

  • Education – High School Diploma/GED

  • Licensure/Certification – Georgia Certified Specialist (40 hours of Certified Peer Specialist Training, and successful completion of a certification exam) and eligible to become CARES, WHAM, WRAP trained.

  • Experience – Must self-identify as a person in recovery from a mental health diagnosis and/or addictive disease with at least 2 years of experience in a related position.

  • Other - Criminal background check clearance, official academic transcripts, valid driver’s license/ID, drug screen, TB test and eligible 7yr MVR.

 

PREFERRED QUALIFICATIONS:

  • CARES, WHAM, WRAP trained.

 

 

TO APPLY

Please visit: www.cobbcsb.com

For other Cobb County CSB career opportunities, please visit: https://cobbcsb.acquiretm.com/home.aspx

Posted 8/31/21